Refund Policy

1. Overview

At CodeMotif, customer satisfaction is our priority. This Refund Policy outlines the conditions under which refunds may be granted for products or services purchased through our platform.

2. Eligibility for Refund

  • - Refunds are only applicable to eligible digital services that have not been customized or delivered in full.
  • - You must submit a refund request within 7 days of your purchase date.

3. Non-Refundable Items

  • - Customized solutions or services specifically tailored to your requirements.
  • - One-time setup or consultation fees.
  • - Subscription fees after the service term has started.

4. How to Request a Refund

To request a refund, contact us via email with your order details and the reason for your request. Our team will review the case and respond within 3–5 business days.

5. Processing Time

Approved refunds will be processed to the original payment method within 7–10 business days, depending on your bank or payment provider.

6. Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with the updated effective date.